Team Lead CRM (f/m/d)

Date:  Jul 5, 2024

Wien, Vienna, AT, 1030

Category:  Informationstechnologie


Who we are and what drives us


The CRM Team is responsible for optimizing and adapting our Microsoft Dynamics 365 CRM solution to gain a 360° view onto our customers. With this we aim to improve our customer communication and create the best possible customer journey. 


What we can offer you


  • Food vouchers as well as occupational health promotion
  • Up to 80% remote work within Austria
  • A free employee account with bank99
  • Discounted holiday offers in one of our many holiday homes 
  • An important and responsible position in our modern headquarter in the heart of Vienna


What you will work on


  • You lead the implementation and customization of our Microsoft Dynamics 365 CRM to meet both technical and functional needs of the organization
  • Provide technical guidance and expertise to a team of CRM specialists, helping them make informed decisions and solve complex technical challenges
  • Spearhead the integration of Microsoft Dynamics 365 CRM with other systems and applications to streamline workflows effectively
  • Stay on top of industry best practices and emerging trends to consistently refine the CRM system and its processes
  • Work closely with stakeholders to shape CRM strategies in alignment with business objectives


What you bring with you


  • Strong technical background with Hands-on experience in the design, development, and implementation of Microsoft Dynamics 365 CRM solutions
  • In-depth understanding of CRM principles, processes, and best practices
  • Experience leading and managing development teams in an Agile environment
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders
  • Good Language skills in German and English


We offer a gross annual salary starting from EUR 80,000, all-in depending on your skills and experience. 


We practise equality of opportunity and diversity and look forward to receiving your application!

Your Recruitment Team at Die Österreichische Post AG.
Information on data protection for applicants of Österreichische Post AG can be found at: (German).